Before I start looking at what I think should have the focus now I want to look back at one last part of my thesis. In my thesis I defined a model to categorize ’branded’ apps. The reason that I did this was to create a bit of understanding that not every app is build for the same purpose.  Please that Branded apps are, in this article, seen as a new addition to brands communication strategies that will create more brand value by enhancing the brand experience. more on this in the rationale of my thesis.

Types of value adding apps

Mashable reviewed 13 branded apps which they deemed successful. In this review, three categories were defined: useful, entertaining and product enhancing. Mashable’s categorization was, for this article, analyzed, discussed and improved to create a more fitting definition. These definitions are far from perfect and more categories could be added. However, this is a suitable way to define the different types of branded apps currently available.

Useful apps offer a useful tool or source of information to make life more convenient. For example, all the apps referenced in the data collection section of this paper, would be considered useful apps.Entertaining apps offer a game-like experience (active) or provide content to read or watch (passive). For example, see the Audi A4 app.

Product-enhancing apps offer additional content to use alongside the product, thereby enhancing it. For example, see the Nike+ app.

Each category offers opportunities and should be considered in the process of creating an app strategy. The framework for how these apps can be successful will differ greatly. Entertaining apps would need an approach closely related to the development of gaming. Useful and product-enhancing apps are more similar in approach, with product-enhancing apps requiring a closer link to the product and its features.  Due to the fact that useful apps where the most logical decision for the client the thesis was written for an additional model was created for defining the quality in useful apps.

There is a shift going on in how advertising reaches consumers. Consumers are becoming more selective and gaining more control over what messages they receive. The evolving technology and constant availability of Internet access have been the key factors in this change. Internet access is now not only available on your computer, but all the time via your Smartphone. Smartphones and mobile Internet, in combination with social media like Twitter, Foursquare and Facebook, have changed consumer behavior in recent years as nicely explained in this video by Scholz & Friends. Consumers now starting to look at their (smart)phones as devices with a variety of different functions. Making phone calls is just one of them. As the Smartphone market matures it is set to become the most used computer platform in the world(Morgan Stanley), therefore it is quickly becoming a fixed requirement for a brand or company to be present on these mobile devices. The main problem at this moment is that there is no clear understanding of what the market expects from such branded apps.

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At this point, many companies are starting to recognize that developing a branded mobile application can be a key value to the company’s portfolio. Unfortunately, few understand how creating an app should be approached and what it should concern. A study published by Harris Interactive on November 10, 2010 shows some remarkable insight in what is expected from branded apps. For the research 781 adults, form the age 18 and up, who download apps for their mobile devices on a regular base where interviewed via an online questionnaire.
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